We’ve all been there. You spent all night working on your website, debating feature requirements with your partners, and finally it’s all up and running. The one thing you forgot: What to do when a customer actually calls.
Like most entrepreneurs with day jobs, you find yourself sneaking away to a stairwell … or an empty office … or to your car … to take the call. Instead of sounding confident & excited on the phone with your potential new customer, you speak in a hurried whisper as you run to the nearest empty room with a door.
This is one of the parts of bringing a new business to life that is hard to balance. With any new idea, you need to test it first to see if it’s worth putting any time into. There’s a reason you have the day job in the first place: It’s paying the bills. But how do you get your idea big enough to leave the day job, while also showing up for work? Often, the timezone of your job & your new business are the same.
Instead of answering the phone yourself, you might consider using a service like http://www.AllUptime.com. It is an outsourced phone service geared toward helping start-ups start & grow their business. For about as much as you spend on designing your first website, you can add on a scalable phone service that will help with both inbound & outbound calls. They offer Pay-per-call solutions if you’re really just trying to test an idea. And from there you can scale into monthly service agreements with a limited number of calls, all the way up to full-service call center operations as you grow toward your IPO.
No more sneaky calls in cars or scheduling every customer call for lunchtime.
Try http://www.AllUpTime.com as an alternative. Speak with confidence to your customers.